Last Updated: August 27, 2025

Welcome to Dyvyne Elegance—where luxury, creativity, and care meet. Protecting your privacy is part of the experience we promise. This Policy explains, in plain language, what we collect, how we use it, and the choices you have. When you shop with us or use our website and online store (the “Services”), you’re trusting us with your information—we treat that trust like gold.

Who we are & how to reach us

Dyvyne Elegance
Email: dyvyneelegance@gmail.com
We’re here to answer questions, update your details, or help with any privacy request.

What we collect (so we can serve you beautifully)

Information you share with us.
When you place an order, create an account, subscribe to emails, contact support, or enter a giveaway, you may give us your name, email, phone number, shipping/billing address, preferred sizes or styles, and any message you choose to include.

Information collected automatically.
When you browse, our site may automatically capture standard details like IP address, device and browser type, pages viewed, time on site, and general location inferred from your IP. This helps us keep your cart, load pages quickly, and understand what our community loves.

Payments—what we do not keep.
We rely on secure payment processing. Your full card number is handled by those processors and isn’t stored on our servers. We receive only what we need to confirm and fulfill your order (for example, that a payment succeeded).

How we use your information (always with purpose)

• To fulfill your orders and provide our Services—process payments, ship packages, and send order and delivery updates.

• To personalize your experience—remember your cart, recommend products you might love, and keep the site running smoothly.

• To support you—respond to questions, handle returns/exchanges, and assist with account issues.

• To improve what we create—analyze what’s working, fix bugs, test new features, and elevate the Dyvyne Elegance experience.

• To communicate thoughtfully—send service messages (like order updates). With your permission, we may also send marketing emails about drops, exclusives, and special offers. You can unsubscribe anytime.

• To protect our community—detect and prevent fraud or abuse, secure the website, and comply with legal obligations.

Aggregated or de-identified insights.
We may combine or de-identify data so it no longer identifies you and use these insights to improve designs, fit, content, and site performance.

Cookies & similar technologies (your experience, your controls)

Cookies and similar tools help our website:

• keep you signed in and remember your cart,

• load pages quickly,

• understand site performance, and

• show content that feels relevant.

You can manage cookies in your browser settings and through any cookie banner or “preferences” tools on our site. If you disable certain cookies, some features may not work as intended—but the choice is always yours.

Your choices (you’re in control)

• Access, update, delete. Email us to access your information, request corrections, or ask us to delete certain data, subject to legal requirements.

• Emails. Tap Unsubscribe in our marketing emails or message us to opt out—service emails (like order updates) will still arrive so we can complete your purchase.

• Cookies. Adjust your browser settings or site preferences at any time.

Your privacy rights (where you live may give you more)

Depending on your location, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal information. You can exercise these rights by emailing dyvyneelegance@gmail.com and we’ll guide you through a quick verification process.

California (CCPA/CPRA).
If these laws apply to you, you may request access, deletion, correction, and information about how we handle personal information. You also have the right to opt out of certain data uses categorized by law as “sale” or “sharing” for cross-context behavioral advertising. We honor Global Privacy Control (GPC) signals where required.

EEA/UK (GDPR).
If these laws apply to you, our legal bases may include: performing a contract (fulfilling your order), consent (which you can withdraw at any time), legitimate interests (site security, improvement, and permitted marketing), and legal obligations. You may also lodge a complaint with your local authority.

Security (how we protect your trust)

We use administrative, technical, and physical safeguards designed to protect your information. While no method is guaranteed perfect, we continuously refine our protections and limit what we store to what’s necessary to serve you.

Retention (how long we keep things)

We keep information only as long as needed for the purposes in this Policy—like fulfilling your orders, honoring warranties/returns, meeting tax and accounting rules, resolving disputes, and improving our Services. When we no longer need it, we delete or de-identify it.

Children’s privacy

Our Services are not directed to children under 13, and we do not knowingly collect their personal information. If a child has provided information, please contact us so we can remove it.

International use

Your information may be processed in the United States or other locations that may have different data-protection rules than where you live. We handle your information as described in this Policy, wherever it’s processed.

Do Not Track & Global Privacy Control

We don’t respond to browser-initiated “Do Not Track” signals. Where required by law, we honor Global Privacy Control signals that express your opt-out preferences.

Changes to this Policy

We update this Policy when needed to reflect new features, laws, or best practices. The date at the top shows the latest version. If we make material changes, we’ll take steps to let you know. Your continued use of the Services means you accept the updated Policy.

Talk to us anytime

Questions, requests, or feedback? We’d love to hear from you.
dyvyneelegance@gmail.com

Thank you for choosing Dyvyne Elegance. Your trust is everything—and we’re honored to make pieces you’ll love to live in.